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Demystify the success behind online communities. Exchange and understand basic human behaviors and emotion in order for you to adjust your process and techniques to leverage people's experience . Design an environment that motivates and helps create better human interactions.
Are you a Web developper, a Business man, a Designer, a Project Manager and are currently working on an Online Community? Are you building/thinking people's interactions, understanding what to do when users are misbehaving and need advice and guidelines?
This course is for you. It will help you adopt some basic design thinking to help you understand the structure of a community, the basic interactions between people, and the dynamic and tips for how to increase length of stay and other activities that could help sustain the community.
We will cover the basic understanding of communities using metaphors with the real world and offline communities. Draw some conclusions, prepare a set of questions to ask ourselves before building an online community. Setting people's goals, rewards and motivation. Setting business goals clearly. Setting branding goals.
You will walk out of this course with a guide you will have built yourself that will help you doing a great job.