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[Class 2] Introduction to Interaction, Information, Interface and Instructional Design

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Hello everyone,
This is the brief for our second class. Please note that classes from now on will last 1 week, with one or more activities/assignments to be published during the days.

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Class 2 - Exercise 1
Read these blog posts and highlight the items you find interesting. Post these highlighted items here in this forum, with an example of a website were you can see these items applied.

http://mashable.com/2009/07/23/alumni-social-media/
http://mashable.com/2009/07/23/alumni-social-media/
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(Thanks Euge for posting these links! :D)

João Menezes's picture
João Menezes
Fri, 2010-09-24 03:42

From the blog posts above, we can understand a bit better about these areas of Design. I'd like us to build these concepts - so please post your opinion and your thoughts about each of the items:

1) Interaction Design
2) Information Design
3) Interface Design
4) Instructional Design

Please post your results till this Sunday, 26th.

João Menezes's picture
João Menezes
Fri, 2010-09-24 03:56

My personal ideas:

1) Interaction Design: studies the relations that happen between inanimate objects and humans, analyzing the best way possible to achieve an input-output result. Inanimate objects can be digital or real, or a mix of both. Interaction between humans themselves aren't the scope, unless they are part of a system or a work scheme.

2) Information Design: studies the means to transform data into information - being information a clear and understandable, preferably universal, concept or idea. The Information designer has to test the various ways data can be aggregated.

3) Interface Design: It's a complimentary area in Interaction design. It studies the platform itself, not the interaction between human and object. From a washing machine to a complex engeneering software, a good interface can make parts of tasks to be perceived easily.

4) Instructional Design: It's directly related to Education. It studies the means to educate and transmit knowledge to people. Can be a powerfull learning tool if integrated with other design studies.

Will Lopwz's picture
Will Lopwz
Sun, 2010-09-26 17:21

1. Universities and Social media. I think most universities have realized that they need to be "social" because that is what is hot and a very important connect with the population. However, IMO, the planning is lacking and the result is like what Texas A&M experienced, a failure. The univerities that are using Facebook and Linked in are vert smart to acknowledge to be a part of it they don't have to reinvent it - they're using what works and it is taking minimal investment (mostly time to set up groups but the infrastructure is free).

Many corporations are suffering from the lack of planning and execution to roll out a social media strategy...the result....they look like schmucks for launching a piss poor plan. Even when these companies use facebook or twitter, a proven technology/site they fail. They see the value but are not committed.

2. Interaction Design and interface Design go hand in hand, IMO.

I don't have experience with the other disciplines.

The article from IA was good, very accurate but maybe should have been edited to have a more professional reading :-).

João Menezes's picture
João Menezes
Sun, 2010-09-26 20:56

Hey there, Will! Nice topics.
Something I see here, in my university, about social web apps: they've been used with a marketing approach, not an educational one. They use Twitter, Facebook and other social media to divulge what happens on the campus, and not exactly classes or studying related subjects.

So it is a very interesting point to think of: How can we, as web developers interested in digital education, contribute to people's growth using the friends networks they already use? What's the real cost-efficiency of using these platforms (that are somehow limited) instead of a more complete, proprietary one? Would OpenSocial web apps be an alternative?

Euge Ortiz's picture
Euge Ortiz
Mon, 2010-09-27 03:08

Hi everybody, sorry for my delay!
This is a very interesting subject. I'm working actually at my university and we are creating a program for alumni. But "alumni" is a very different audience and more challenging than actual students. So designing a program is more than building a website.

I agree with Will that you won't succeed if you don't have a plan behind these tools (LinkedIn, Facebook, etc). You can use this tools because most of the people use them, but you need to achieve something after that connection. So a good design of the program is important.
We are working on the website yet, but planned using most of the items of the article :)

About the concepts, I won't define the concepts but I'll give some opinions.
Interaction design increase the potential of the user (creativity and innovation) when dealing with a tool (computer or device) and encourage communication.

When I was reading your idea about Information Design, I was wondering what is the difference between Information Design (ID) and Information Architecture (IA). Sometimes people think that they are the same, but they are not :) I think the ID works in a upper level, deals with the design and presentation of information to facilitate understanding.
IA deals with the structure of the information (not just in a website) and organization for an intuitive access to content.

About Interface design, I think that a good interface increase usability an is related with ID, and all of these is part of User experience design (UX).

And about Instructional design, I've never heard of it! But something is telling me that it is a difficult thing to do! :)

Euge Ortiz's picture
Euge Ortiz
Mon, 2010-09-27 03:24

I need to say that all of these concepts can be applied not only on websites!

Tracy Mendham's picture
Tracy Mendham
Mon, 2010-09-27 04:33

Sorry I didn't weigh in on this topic by deadline--but I have been reading the material and enjoying your posts.
Instructional design is the term I'm most familiar with. People at the institution where I work and study don't talk about it, but I hear about it at conferences. Information, interaction, and interface design are the new topics for me.

João Menezes's picture
João Menezes
Tue, 2010-09-28 13:29

Hey there guys, nice comments! Good to know that we're learning new things.

As Euge said, these can be applied to various systems. I've been doing an activity in my university for instance, which is an interactive restaurant menu. All of the knowledge that comes from these areas of Design helps to build a good experience.

This way, I think we can affirm that the 4 I's of Design are part of a sucessful user experience.