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Conflict Resolution

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Conflict Resolution

Emily Miller's picture
Course organiser: Emily Miller
About the Course Organiser: 

Emily Ludwin Miller is completing her B.S. in Conflict Analysis and Resolution (Community/Organizational concentration) at George Mason University in Fairfax, Virginia. She is involved in peer mediation and dialogue programs on campus, and is currently participating in a study abroad program on Community Development, Environmental Sustainability, and Spirituality in Cambodia. Emily hopes to share her passion for conflict resolution by teaching others the skills necessary to successfully manage conflict on an interpersonal and community level.

No of Seats: 
Course Status: 


Emily Miller's picture
Samantha Hawkins's picture
teddy jr. untalasco's picture
Frank Angus's picture
Roxana Nunez's picture
Brandie Jeselon's picture
Allison Burket's picture
Joshua Alcantara's picture
Dave Michaud's picture
David Palomar's picture
Veronica Amestoy's picture
Emily Bradford's picture
Winifred Eyoufe's picture
Gualberto Escalante's picture
H. Rei Chiang's picture
H. Re
Huy Zing's picture
Huy Z
Joe Wong's picture
Joe W
joe zaarour's picture
joe z
Jesse Taylor's picture
Juergen Hebebrand's picture
Julia Eddy's picture
Julie Carle's picture
Tom Koroba's picture
Tom K
Karen Surette's picture
Lori Harmon's picture
This citizen circle will introduce participants to conflict resolution theory and practices.


This citizen circle will introduce participants to the root causes of conflict and the ways in which conflicts develop, as well as several methods for conflict resolution. The program will provide participants with the skills and knowledge necessary to understand the nature of conflict and to develop skills for conflict resolution.

During the course, participants will keep a journal or blog in which they will respond to weekly prompts as well as personal thoughts, reflections, and ideas in relation to the course.

Course dialogue will be based on readings and videos, all of which will be available online. The current syllabus includes an introduction to conflict theory, and mainly focuses on skills and practices for conflict resolution including nonviolent communication, mediation, dialogue, and nonviolent action, as well as ethics and "best practices" for conflict resolution. The syllabus is highly flexible and can be changed in order to better meet participants' needs - suggestions and input are both welcomed and encouraged!

Learning objectives



Looking forward to this

ZM L's picture
Wed, 2011-01-12 09:55

Looking forward to this course, have always find it difficult to resolve conflicts :).


D B's picture
Thu, 2011-01-13 21:24


and then i will promise

mark vlove's picture
mark vlove
Mon, 2011-03-14 11:26

and then i will promise course too.
Free TV Series Online

I am hoping with the insight

Frank Angus's picture
Frank Angus
Thu, 2011-01-13 21:36

I am hoping with the insight gained from taking this course that the process of resolving some of the major conflicts in the news today takes on new meaning. I am sure this will help me understand the process of what is happening. I am looking forward to this.

This will be my first course

Scott Marth's picture
Scott Marth
Fri, 2011-01-14 02:57

This will be my first course via p2pu and I am very excited to be included. I am looking forward to the exchange of ideas and working with the group.

I am really interested in

Karl Lewis's picture
Karl Lewis
Sun, 2011-01-16 00:58

I am really interested in taking this course, as it sounds like something that will really change my behavior and perspective on conflicts and disagreements. I can't Wait!!

William Ury's "The Walk from

Lorenzo Heinrichs's picture
Lorenzo Heinrichs
Tue, 2011-01-18 08:18

William Ury's "The Walk from 'No' to 'Yes'" is truly inspiring. He helps us to realize we can each, just as the members of the tribal conflict he tells about, can take responsibility for assuming the Third Side in 'Conflict'. If there is no one taking that third side, it becomes difficult if not impossible to settle conflicts peacefully and productively. My personal goal is to try to be the one to come up with the extra camel in conflict situations. By starting his talk with the camel story, Mr Ury created a pneumonic I find powerful as an aid to conflict resolution.

In addition, his reference to the Abraham walk made me yearn for the ability to make such a walk. When he went on to tell us about the walks the people are organising in their home locations, I got inspired to try to do that in my home location. It is easy to find groups in conflict. They may not always display that conflict openly, but it is there. That being the case, such a walk, properly organised with groups at conflict represented with good visability, can go a long way toward putting more people in the balcony. In our sojourn here on Earth, when we are able to find a passion for an activity that will leave our environment in a better state than it was before we impacted it, we can feel a sense of accomplishment and self worth. This is what I have taken from Ury's talk. The more people that can take a responsibilty for communal improvement away from this talk, the greater will be his impact for good.

A question on accessbility:

Wayne Nicholson's picture
Wayne Nicholson
Tue, 2011-01-18 17:38

A question on accessbility: Would these videos have English subtitling or closed captioning for the Deaf ?

Wayne, I'm so sorry that I

Emily Miller's picture
Emily Miller
Wed, 2011-02-02 05:49

Wayne, I'm so sorry that I didn't see your message sooner! Please let me know if you are still interested - I will see what I can do about finding resources to meet your needs. (email me at emlumi at gmail dot com)

After watching Ury's video,

Winifred Eyoufe's picture
Winifred Eyoufe
Wed, 2011-01-19 23:55

After watching Ury's video, it confirmed my belief that there is always a diplomatic resolutions to any conflict. While one must be overtly naive, taking a 3 side position will make one see the issues clearly and proffer a new perspective to the stakeholders. The video also shows that mediators also along the line always protect their own interest whether it is economic, religious or social values. It goes to add weight to issues in the Middle East conflict by working along their divided and uniquely different sides to walk the walk of Abraham to unite and bring peace tto the region. Like the wise old woman, bring warring sides round to an amicable settlements that would benefit all parties and them provide values

The balcony perspective has worked after the Word Wars between Germany and allies. As a conflict manager role is be the steer in the boat and direct all efforts to a resolution. Ury made it clear that this is a simple and no easy perspective. I will apply this in my school community and social circles .

In any conflict the major issues are conflict of economic interest. Just watching the way US and China are handling their trade disput shows that negotiations is best in settling conflicts for the general overall

Does anybody know when

Zaheer Dauwer's picture
Zaheer Dauwer
Mon, 2011-01-24 01:53

Does anybody know when exactly the course gonna start?


Hi, I'm not sure if there

ZM L's picture
Mon, 2011-01-24 07:20

Hi, I'm not sure if there will be a first meeting or something but I'm moving house on 26th January. Which is the course start date, so I might be late in handling my first week assignments if there's any :).

Hi I am a journalist covering

Paromita Pain's picture
Paromita Pain
Mon, 2011-01-24 22:32

Hi I am a journalist covering conflict and its allied issues. My most recent stories was set in Afghanistan. ( I am hoping this course will add depth to my writing. Thanks Paro

Hello all, I'm lucky for

nada A.S's picture
nada A.S
Mon, 2011-01-24 22:50

Hello all,

I'm lucky for being accepted in this class ,I hope to learn the best techniques to deal with conflicts and be able to compromise all parties.


I have to drop this class...

D B's picture
Sat, 2011-01-29 07:40

I have to drop this class... I am so sorry. I just got into grad school and it's getting really hectic. :-( Please let someone else in.

Sorry I had to drop the class

Felix Haufe's picture
Felix Haufe
Mon, 2011-01-31 17:51

Sorry I had to drop the class due to a recent change in my job situation. Good luck to you all!

I as well am looking forward

Brandie Jeselon's picture
Brandie Jeselon
Mon, 2011-01-31 23:42

I as well am looking forward very much to this course!!!

I am really interested in

SEO Service's picture
SEO Service
Sat, 2011-03-12 05:39

I am really interested in taking this course, as it sounds like something that will really change my behavior and perspective on conflicts and disagreements. I can't Wait!!

Course is supposed to end on

Paulo Seth's picture
Paulo Seth
Wed, 2011-04-13 12:49

Course is supposed to end on the 9th of March and today is 13th of April and the course is still running. Doesn´t give me the impression of being a serious thing.
New here, please be kind.

i am looking forward to

oki onome's picture
oki onome
Sun, 2011-05-08 20:54

i am looking forward to knowledge i would gain.